Alexander Casino > Bonos, análisis y opiniones 2025

The casino had deducted 400 USD from her balance, stating that the maximum withdrawal from a bonus was 100 USD. The player had received this balance but had contested the unclear terms and conditions. After she submitted her complaint, the casino had contacted her, acknowledging the unclear terms, and had recredited 300 USD to her account. The player had expressed satisfaction with this resolution and had requested the closure of her complaint. The player from Norway had a withdrawal of 1,600 Euro pending from an online casino.

After some discussion, the casino offered the player a bonus in compensation for the loss of their winnings in this case. The player agreed with this outcome, and so the complaint was resolved. The player requires an overview of his deposits and withdrawals.

Alexander Casino Avis : La Revue Complète en 2025

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Alexander Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

A player from France is facing a withdrawal issue for a payout due to an unwanted 5 euros bonus, which we canceled after playing a few rounds of roulette. The player later informed us that the casino paid him out, so we closed the complaint as resolved. Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Judging by the responses we have received, we consider the customer support of Alexander Casino to be good. The player from Norway has requested a withdrawal prior to submitting this complaint.

Player's withdrawal was denied due to an unwanted bonus.

The player from Estonia has requested withdrawal a few days ago. The player's winnings were voided for betting over the maximum allowed limit. alexandercasino The player had misunderstood the rules regarding which games contributed to the wagering requirements due to the way it was written in the terms and conditions.

Alexander Casino : avis et revue 2025

• The casino had deducted 400 USD from her balance, stating that the maximum withdrawal from a bonus was 100 USD.
• The player from Austria had deposited 150 euros via bank transfer and Rapid Transfer.
• To our knowledge, there are no rules or clauses that could be considered unfair or predatory.
• The player from Spain has requested a refund, but the money has been misplaced to a different account.
• That is the reason why we look for these while reviewing casinos.
• We currently have 0 complaints directly about this casino in our database, as well as 7 complaints about other casinos related to it.

Based on the revenues, we consider it to be a small to medium-sized online casino. We currently have 0 complaints directly about this casino in our database, as well as 7 complaints about other casinos related to it. Because of these complaints, we've given this casino 750 black points in total, out of which 750 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review. As far as we know, no relevant casino blacklists include Alexander Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers.

Despite receiving a confirmation email from the casino stating that the withdrawal had been approved, the player hadn't received the funds. The Complaints Team had advised the player that the processing of withdrawals could sometimes take up to two weeks. The player was dissatisfied with this response and had demanded immediate intervention. The Complaints Team had agreed to contact the casino after the two-week period if the funds hadn't been received. The player later confirmed that the issue had been resolved as the money had been successfully transferred to his bank account.

Discuss anything related to Alexander Casino with other players, share your opinion, or get answers to your questions. Browse all bonuses offered by Alexander Casino, including their no deposit bonus offers and first deposit welcome bonuses. We did not find any unfair or predatory rules in the Terms and Conditions of Alexander Casino during our review.

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such. The player from Spain has requested a refund, but the money has been misplaced to a different account. The player from Spain has deposited money into his account, but the funds seem to be lost.